Privacy Policy
Privacy Policy
Last updated: 23 October 2026
1. Scope and contact
This policy explains how personal data is handled when you shop at Xmadar, create an account or contact customer support. Send privacy questions and rights requests through the contact channels published in the store and identify your message as a privacy request.
2. Data involved
Depending on the information you provide and the features you use, data may include your name, telephone number, email, delivery address, account details, order information, products and sizes, amounts, payment status, support messages and return requests. The store platform may also process technical data needed for operation and security, such as IP address, browser type and session information. Do not enter sensitive information, card numbers or verification codes in order notes or support conversations.
3. Purposes
Data is used as necessary to receive and fulfill orders, communicate about them, arrange delivery, handle payments, cancellations, exchanges and refunds, manage accounts, prevent misuse and meet legal obligations. Consent is obtained where required by law. Marketing consent is not a condition of purchase. You may request that marketing messages stop through the channel used or store support; essential order notices are separate.
4. Recipients
Information needed to provide the service may be shared with the store hosting and operating platform, payment providers, delivery companies and support providers, limited to their respective roles, or with competent authorities where legally required. This policy does not authorize selling customer data or using it for purposes incompatible with those communicated to the customer. Payment information and processing depend on your chosen method and the provider's policy.
5. Cookies and optional tools
Essential cookies may support sessions, the shopping cart and website functions. If optional analytics or advertising tools are used, legally required information and consent must be provided before activation. Manage cookies using your browser or available consent controls. Disabling essential cookies may affect some functions.
6. Retention, protection and transfers
Data is retained only as needed for the stated purposes, legal obligations and claims, then deleted or anonymized when there is no lawful reason to keep it. Appropriate safeguards and role-based access must be maintained, although no electronic system guarantees absolute security. If providing the service involves processing outside the customer's country, applicable legal transfer requirements and safeguards must be respected. This policy alone is not blanket consent to international transfers.
7. Your rights
Subject to applicable law, you may request information about and access to your data, correction or updating, deletion, restriction or objection to processing, and withdrawal of consent where processing relies on consent. Some order records may remain necessary for legal obligations. Appropriate identity verification may be requested before acting to protect your data. You may also complain to the competent data protection authority.
8. Children and updates
The store is not intended to collect children's data without the legally required basis or consent. Parents or guardians who believe a child has submitted data should contact us so that deletion or another appropriate response can be considered. Policy updates are published with a clear date, and fresh consent is sought when legally required for changed processing purposes.
1. Scope and contact
This policy explains how personal data is handled when you shop at Xmadar, create an account or contact customer support. Send privacy questions and rights requests through the contact channels published in the store and identify your message as a privacy request.
2. Data involved
Depending on the information you provide and the features you use, data may include your name, telephone number, email, delivery address, account details, order information, products and sizes, amounts, payment status, support messages and return requests. The store platform may also process technical data needed for operation and security, such as IP address, browser type and session information. Do not enter sensitive information, card numbers or verification codes in order notes or support conversations.
3. Purposes
Data is used as necessary to receive and fulfill orders, communicate about them, arrange delivery, handle payments, cancellations, exchanges and refunds, manage accounts, prevent misuse and meet legal obligations. Consent is obtained where required by law. Marketing consent is not a condition of purchase. You may request that marketing messages stop through the channel used or store support; essential order notices are separate.
4. Recipients
Information needed to provide the service may be shared with the store hosting and operating platform, payment providers, delivery companies and support providers, limited to their respective roles, or with competent authorities where legally required. This policy does not authorize selling customer data or using it for purposes incompatible with those communicated to the customer. Payment information and processing depend on your chosen method and the provider's policy.
5. Cookies and optional tools
Essential cookies may support sessions, the shopping cart and website functions. If optional analytics or advertising tools are used, legally required information and consent must be provided before activation. Manage cookies using your browser or available consent controls. Disabling essential cookies may affect some functions.
6. Retention, protection and transfers
Data is retained only as needed for the stated purposes, legal obligations and claims, then deleted or anonymized when there is no lawful reason to keep it. Appropriate safeguards and role-based access must be maintained, although no electronic system guarantees absolute security. If providing the service involves processing outside the customer's country, applicable legal transfer requirements and safeguards must be respected. This policy alone is not blanket consent to international transfers.
7. Your rights
Subject to applicable law, you may request information about and access to your data, correction or updating, deletion, restriction or objection to processing, and withdrawal of consent where processing relies on consent. Some order records may remain necessary for legal obligations. Appropriate identity verification may be requested before acting to protect your data. You may also complain to the competent data protection authority.
8. Children and updates
The store is not intended to collect children's data without the legally required basis or consent. Parents or guardians who believe a child has submitted data should contact us so that deletion or another appropriate response can be considered. Policy updates are published with a clear date, and fresh consent is sought when legally required for changed processing purposes.